Shipping Policy

At Heal the Masses, we do our best to ensure that your order is shipped quickly and arrives safely. Below you’ll find details about our shipping process and timelines.

Order Processing

• Orders placed before 2:00 PM EST are typically shipped the same business day.

• Orders placed after 2:00 PM EST or on weekends/holidays will ship the next business day.

Shipping Methods

• We currently ship via USPS Ground Advantage (with delivery times typically ranging from 1–5 business days, depending on your location).

• Tracking information will be sent to you via email once your order has shipped.

Shipping Rates

• Shipping costs are calculated at checkout based on your order and shipping address.

• We offer free shipping on orders over $25.

Delivery Times

• Most orders arrive within 2–5 business days after leaving our facility.

• Please note that delivery times may vary due to factors outside our control, such as carrier delays or weather conditions.

Address Accuracy

• Please double-check your shipping address when placing an order. Heal the Masses is not responsible for delays or lost packages due to incorrect addresses.

Damaged or Lost Packages

• If your package is damaged in transit or does not arrive, please contact us at help@healthemasses.com so we can assist you.